ADP has been named a Leader by NelsonHall in its 2025 NEAT Evaluation for Benefits Administration: Health & Welfare — in both the Overall market and Marketplace Focus categories. This designation affirms ADP’s dual strength: delivering immediate client value while also being well-positioned to support evolving future needs.
NelsonHall is a globally respected analyst firm known for its data-driven NEAT evaluations that assess both current performance and future readiness. Being named a Leader by NelsonHall reflects ADP’s ability to deliver results, drive innovation, and serve as a long-term strategic partner in the HCM and benefits space.
NelsonHall Noted ADP Strengths:
- Embedded Decision Support + Predictive Insights – ADP’s embedded intelligence drives smarter benefit decisions—powered by Nayaa, DataCloud, and machine learning. The predictive models support employee decisions year-round. Personalized tools for help individuals with financial wellness and retirement planning.
- Proven User Experience, Mobile First – The 4.7 App Store rating with 2.9M+ reviews proves ADP delivers intuitive, reliable access to benefits on the go.
- Integrated Ecosystem & Marketplace Leadership – ADP Marketplace and API Central enable rapid, flexible integrations with benefit carriers, platforms, and third parties. Clients can access a growing library of plug-and-play benefits tools along with creating custom workflows for seamless HCM and payroll alignment.
Here’s a quote from the lead NelsonHall analyst:
“ADP is advancing its benefits administration capabilities through ongoing investment in decision-support tools, specialized service teams, and integrated administrative capabilities. It shows a clear understanding of evolving market needs by offering scalable, flexible solutions that support customization within a standardized framework. Plus, through its broader ecosystem, including ADP Marketplace and API Central, ADP enables organizations to expand core functionality and build tailored workflows using certified third-party applications and open integration tools.”
DeeAnna Warrington, Principal HR Analyst, NelsonHall
See the results by downloading the NelsonHall report now!
