ADP Lyric HCM
LISTEN. ENGAGE. PERFORM.
Build for the new rhythms of work.
Empower your organization with a full-suite, AI-powered
human capital management solution designed for
everyone, from the frontlines to the C-suite.
Lyric brings harmony to your organization with a flexible, intelligent and human-centric design
Flexible by design
When your business reorganizes, grows or shifts direction, Lyric moves with you instead of slowing you down. Reshape teams, workflows and structures as often as you need, without waiting on IT or starting over.
Intelligent by design
Make people decisions knowing the numbers in front of you are current and real. Lyric's AI works inside your own HR, pay and workforce management data, so the guidance you get reflects what's actually happening, right when you need to act.
Human by design
First paychecks, leaves of absence and promotions are the kind of moments that matter most to your people. Lyric helps guide each person through them with support based on their situation, so the next step is always clear.
How ADP Lyric HCM delivered 259% ROI
In Forrester Consulting's Total Economic Impact™ study, a composite 5,000-employee enterprise on ADP Lyric HCM saw 259% ROI, $14.1M in benefits and payback in under six months.
See how organizations cut payroll errors, reduced hiring time by over 65% and saved $1.2M on retired software.
ADP has consistently understood our needs and offered invaluable support, expertise and innovation to get us to that next level.
Patrick Chen
Director of Payroll and Accounting, Steve Madden
See how Lyric strengthens your enterprise —
no matter where you work
- Lyric HR
- Lyric Payroll
- Lyric Talent
- Lyric Workforce Management
- Lyric Analytics & Benchmarking
- Lyric Benefits
Lyric HR
Automate and streamline essential HR functions, even in complex organizational structures, to enhance efficiency and engagement across your organization.
- New Hire Onboarding — Automate and personalize the onboarding process for new hires
- Organization Management — Structure your enterprise – through positions, jobs, and dynamic teams – manage openings and vacancies, and execute mass changes
- Employee Management — Streamline job changes, transfers, leaves-of-absence, terminations and offboarding
- AI-enabled HR Assistant — Provide personalized answers to employee and practitioner questions about pay, policies, benefits, time off balances, and more
- AI Knowledge Base — Easily build and maintain an AI-curated collection of policies and information unique to your organization
- Compliance Tracking and Reporting — Maintain compliance using automated tracking and reporting
Lyric Payroll
Minimize costly payroll errors, offer employees their preferred payment options, and bring meaningful pay insight to leaders and individual employees.
- Adaptable Payroll Processing — With powerful automated workflows that easily flex to unique needs
- AI-Enabled Guidance — Using intelligent algorithms to validate pay data, isolate issues and preemptively resolve errors.
- Global Compliance — To address local tax laws, labor regulations and reporting requirements
- Flexible Pay Options – A broad choice of payment methods gives employees control over how and when they receive pay
- Powerful Self-Service — From anytime, anywhere web and mobile access to viewing pay information, modifying pay preferences and retrieving pay history
Lyric Talent
Efficiently attract, identify and hire the right candidates, and help employees achieve their personal ambitions to enhance engagement and retention.
- AI-enabled Recruiting — Streamline recruitment from start to finish with automated job posting, intelligent candidate profile assessments, interview scheduling and more
- Personalized Candidate Experiences — Deliver rewarding, tailored experiences to candidates
- Performance Tracking & Performance Management — Track, measure and evaluate employees with ease, and gain a clear view of each team’s performance to evaluate workplace effectiveness
- Learning Management — Efficiently curate, manage and deliver specific learning activities to every employee
- Compensation Management — Standardize processes and enforce internal guidelines with a consistent yet configurable solution aligned with your strategic goals
- Succession Management — Assess bench strength and depth, define career paths, identify key talent and nominate qualified successors
Lyric Workforce Management
Lean on comprehensive capabilities for time-and-attendance tracking, labor management, scheduling and absence management.
- Data Collection — Flexible connectivity options to help your diverse workforce easily clock in and out, transfer jobs, check schedules, and request time off
- Time and Attendance — Record time and attendance, streamline pay calculations, and minimize errors
- Employee Scheduling — Easily fill shifts by managing and forecasting resources, and avoid violations by verifying that assigned employees are properly qualified
- Absence Management — Simplify management of accrued time, manage attendance policies and streamline leave cases
Lyric Analytics & Benchmarking
Discover the valuable insights hidden in your people data and compare your company to your peers with the industry’s largest dataset.
- HCM Metrics and Dashboards — Unlock a deeper understanding of your workforce with streamlined, pre-configured dashboards and over 100+ industry standard metrics to reveal patterns and trends that answer critical people data questions
- Storyboards — Answer crucial questions about your workforce through a story-driven approach with AI-based recommendations on your people trends, and equip HR practitioners and people managers with reliable, sound data at the individual level
Lyric Benefits
Offer engaging and helpful enrollment experiences, advanced decision support for informed benefits choices and powerful analytics to bring you strategic insight to enrich your benefits program.
- Benefits Administration — Plan design, configuration and total rewards management
- Self-Service — Benefits administrators can input rates and plans, develop custom text and messaging, and manage eligibility requirements
- Decision Support — Powerful guided workflows to capture insights about health and lifestyle, and offer recommendations tailored to the unique circumstances of each employee
- Carrier Integrations — Share plan, enrollment and EOI data with carriers
- Program Analysis — View trends in employer costs, enrollment preferences, enrolled coverages, and measure system utilization, employee engagement and effectiveness of benefit enrollment
Reimagine what’s possible with an HCM solution that meets you where you are today — and wherever the rhythms of work take you.
The analytics are powerful. We’ve used the benchmarking tools to find salaries, you can run all kinds of reports for turnover and we create dashboards so our CEO, vice presidents and district managers can view turnover rates at any time.
Susan Parks
Senior HR Director, Gold’s Gym
Experience serving over 1.1 million businesses in 140+ countries and territories
ADP helps enterprises be ready for the next anything by providing clarity around what’s happening across their organization,
empowering people to make confident decisions, engaging employees and leading the way forward through uncharted territory.
Innovation
$1 billion annual HCM investment so you can run your business on the industry's top and most trusted products.
Insights
Leverage HCM benchmarks from 41+ million employee records and customizable data dashboards for smarter, more confident decisions.
Accountability
Achieve your goals with award-winning client success plans and built-in security, compliance and governance.
FAQs
What is ADP Lyric HCM?
ADP Lyric HCM is a flexible, full-suite HCM solution that strengthens enterprises, empowers people and drives future success through connected intelligence and support.
- Multiple providers with inconsistent experiences
- Necessary, yet complex and costly, data integrations
- Constantly evolving local regulations and policies
Who is ADP Lyric HCM designed for?
ADP Lyric HCM is built for growing enterprise organizations untangling complex ecosystems, including multiple providers with inconsistent experiences, costly data integrations, and constantly evolving local regulations. It supports domestic-only and multinational enterprises alike.
How is ADP Lyric different from other ADP platforms like ADP Workforce Now®?
ADP Lyric HCM is a platform for large domestic or global companies with more complex organizational models, delivering highly personalized experiences that adapt to your workflows over time.
ADP Workforce Now is built for organizations with simpler, primarily North American workforces, standardizing processes for efficient administration with few IT resources.
In short, Lyric supports long-term HR transformation with global scale, while ADP Workforce Now prioritizes consistency and operational efficiency. See which solution is right for you.
What should we expect from an ADP Lyric implementation?
Lyric is backed by a dedicated implementation team and tech advisors. These experts will help ensure you feel confident in your decision by providing a smooth and efficient process. You’ll also receive in-depth, customized training on your new solution, right from the start.
What kind of ongoing support and customer service does Lyric offer?
Initially, you’ll have access to a client success executive – a hands-on, strategic partner who anticipates your needs and ensures your long-term goals are reflected in your agreement. Your client success executive [FL1.1][PM(1.2][FL1.3]will also connect you to the resources, practices, global insights and solutions necessary to meet your business objectives. Long-term, ADP provides ongoing support and will tailor your solution as your organization evolves.
How does ADP Lyric handle global HR, payroll, and compliance?
Lyric delivers the following capabilities so you can manage every worker within your organization, no matter where they are:
- Support for payroll processing in 140+ countries and territories
- Localized system-of-record (SOR) for 100+ countries, spanning North America, South America, Europe and Asia-Pacific
- User experience in 14 languages and dialects
- Consistent global service and support
- Built to adapt to changing regional compliance regulations and local business practices
What integrations are available with ADP Lyric (ADP ecosystem and third-party tools)?
Lyric [FL3.1]offers a unified user experience across HR, payroll and workforce management. You can also connect with other systems and applications across your ecosystem by leveraging open source configurations and proven integration tools from ADP Marketplace and API Central.
What kind of analytics, benchmarks, and reporting does Lyric provide?
Fueled by ADP’s unparalleled set of 39 million HCM datapoints, Lyric integrates crucial insights and benchmarks to help guide compensation, hiring, succession and other strategic decisions. It also features pre-defined and custom reports, allowing you to present meaningful, yet consumable, analytics to everyone within your organization.
How does Lyric improve the experience for employees and managers?
Lyric makes every interaction effortless, informed and deeply human-centered thanks to these features:
- Compassionate prompts help everyone know what to do and when to do it, whether it’s completing onboarding paperwork on time or approving a time-off request.
- Omnipresent self-service tools ensure leaders and employees always have what they need to act confidently.
- Guided workflows help users through each step of complex and often daunting tasks, such as applying for leave of absence or transferring to a new position.
How does ADP Lyric protect our data and support security and privacy requirements?
Lyric is deployed in a secure and resilient cloud environment to help protect your information. It’s also supported by global privacy and security professionals who are available 24/7/365 to help mitigate security and privacy risks.
