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Fraudulent Emails Appearing to come from ADP with Subject Line: ADP Reference #

Most Recently Reported: August 22, 2014
Date Initially Reported: February 15, 2013

Issue Overview
ADP’s Global Security Organization has received reports regarding fraudulent emails referring to “ADP - Reference #.” These emails indicate that “We were unable to process your recent transaction” and instruct the recipient to open an attachment to verify details.

Please note that these emails are not originating from ADP and our analysis has revealed that they do contain a malicious attachment. ADP is working with our security vendors and fraud prevention team to identify and contain the source(s) of these emails. Protecting ADP clients and their data from malicious activity has been, and always will be, a top priority for ADP.

Message Subject Lines (See attached PDF for more detail):
ADP – Reference #

How to Report an Incident
Please be on alert for this fraudulent email and follow the instructions below if you receive any new or related suspicious email.

  • Do not click on any links or open any attachments within the message.
  • Please forward the email as an attachment to abuse@adp.com
  • Delete the email.
  • If you clicked any link or opened an attachment in the email, immediately contact your IT support team for further action.

Additional Information
For more information about how ADP protects our clients, please visit the ADP Trust Center at www.adp.com/trust which provides the latest security alerts, phishing information, and security resources and best practices. Protecting ADP clients and their data from malicious activity has been, and always will be, a top priority for ADP.

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