--- title: "HCM Managed Services | ADP" description: "ADP can help save you time, money and effort by outsourcing payroll and taxes, talent, benefits, and HR. Learn more about our HCM managed services." --- # HCM managed services Experience unmatched service and administration, proven best practices and standard operating procedures that can help improve the way you work and make your business more resilient. Let's Talk ![HCMManagedServicesVid620](/-/media/adp/redesign2018/images/what-we-offer/outsourcing-options/hcm-managed-services/hcmmanagedservicesvid620.jpg?h=349&iar=0&w=620&rev=7eaa1195e16249dfbe73f428bec2692f&hash=9B4B6B2E3CC91CFE9BBB47A98F4D758C) No matter how your needs evolve, our people and full suite of scalable HCM solutions are here to support you with best practices every step of the way. ## Where others merely promise HCM managed services, ADP delivers ADP HCM Managed Services is a fully integrated solution for managing your end-to-end HR, payroll and taxes, talent, benefits, and time and labor responsibilities so you can focus on strategic growth. Our specialists will effectively become an extension of your team and provide dedicated expertise and deep-industry insights into all things human capital management. We can also help you optimize processes and meet your organization’s strategic talent management goals. This type of support is especially critical in an era where keeping or replacing valuable employees has become challenging, if not impossible. ## Advance your business with ADP’s flexible HCM managed services HCM Administration ### Free yourself from the daily grind ADP HCM Managed Services will handle all or most administrative duties on your behalf, including: - [Recruitment to onboarding](/what-we-offer/talent/recruitment-process-outsourcing) - Payroll and tax administration - Benefits administration - Workforce management - HR administration - Compliance - Employee and manager support With our team by your side, you’ll have confidence that your payroll and other core HCM functions are taken care of according to best practices and with an eye on improving processes. HCM Strategy ### Achieve your larger strategic goals When you partner with ADP, you’ll have a consultative and strategic account manager aligned to your HCM objectives. This manager will meet with your business leaders quarterly to review priorities and develop plans to address: - Workforce health and safety - Diversity, equity and inclusion - Talent recruitment, engagement and retention - Workforce strategies - Corporate social responsibility - Other business goals Business Strategy ### Manage trigger events and maximize opportunities ADP provides scalability and cost control measures that make it possible to proactively plan for both expected and unexpected changes. Common trigger events, business challenges and growth opportunities we can help with include: - Mergers, acquisitions and divestitures - Business continuity planning - Virtualization of business operations - Succession planning for critical roles - Strategic focus of HR core business - Rapid growth - Migrating legacy technology - Scaling with volatile business demands Premium Service ### Tap into the expertise of proven HCM specialists No matter how your needs evolve, our people and full suite of HCM solutions are here to support you every step of the way. With ADP HCM Managed Services, you get: - An experienced, scalable partner to help your business grow the way you want - An assigned service team with clear responsibilities to resolve your issues quickly and efficiently - Specialists in HR, recruitment, talent management, payroll, benefits administration, and compliance - Consistent standard operating procedures across your organization - A customized plan to help meet your strategic workforce goals - Strategic advisory services providing tailored insights and expertise around change management, compliance, HR and talent Advanced Technology ### Keep daily tasks running without costly IT burdens Your organization’s needs are unique, so you need a solution that’s capable of adapting. ADP’s world-class technology can do that and much more. Features include: - Seamless integrations with leading third-party solutions, including enterprise resource planning (ERP) - A personalized mobile app that keeps employees’ information at their fingertips and has built-in ADP support - Insightful analytics and benchmarking that can support data-driven decisions throughout the employee lifecycle ## How ADP HCM Managed Services works for others like you Join the growing community of businesses leveraging ADP’s powerful technology, expertise and insights. Slide 1 of 2 - How ADP helps clients like you > “I do believe in my heart that ADP is **the** payroll company out there. And really the only one to use. I’m a very strong believer.” Name Judy Stefanski Title Payroll Supervisor Company IMI Americas Inc. Industry Manufacturing Employees 2,000 - How ADP helps clients like you > “ADP removed all the heavy lifting, allowing us to focus on what truly matters and to think more strategically about how we want to pay employees, provide the tools that they need to be successful and happy, and trust in the system that’s paying them.” Name Stephanie Hogan Title VP of Treasury Operations Company Invited Industry Sports and Leisure Employees 10,000 Previous slideNext slide ## Awards and recognition Slide 1 of 6 - ![NelsonHall NEAT Leader 2026 RPO badge](/-/media/adp/resourcehub/rh2/images/analyst-reports/thumb/adp-rpo-neat-leader-badge-2026.png?h=294&iar=0&w=586&rev=ddc7c4f47db546139842371103354b9e&hash=F9ACD2AC6309BF79E4415DE327B5483A) ### NelsonHall Leader Recruitment Process Outsourcing 2020-2026 - ### Everest Group Leader Multi-Process Human Resources Outsourcing 14 consecutive years - ![NelsonHall Highest Ranked Vendor for Payroll Services](/-/media/adp/resourcehub/rh2/images/analyst-reports/thumb/adp-neat-leader-badge-2025-thumbnail.jpg?h=294&iar=0&w=586&rev=4a521a3049464b868f8ddf14406ec231&hash=A66DC102D5908A91D925DA4205093951) ### Highest Ranked Vendor for Payroll Services 11 years - ### G2 Crowd ADP® Comprehensive Services 4 out of 5 stars for technology and “exceptional, responsive client service.” - ### Capterra Top Outsourcing Solution ADP® Comprehensive Services - ![Market leader in the Everest RPO PEAK Assessment 2024](/-/media/adp/resourcehub/rh2/images/analyst-reports/thumb/rpo-in-north-america-2024-peak-matrix-award-logo-leader.jpg?h=294&iar=0&w=586&rev=0289c4e38797421397ed37e88ed813e8&hash=AADDE7D411F967CEA864600350CF7079) ### Leader Recruitment Process Outsourcing (RPO) in North America PEAK Matrix Report 2024 Previous slideNext slide ## HCM managed services FAQs ### What are HCM managed services? HCM managed services is large business outsourcing for payroll and taxes, HR, talent management, workforce management and benefits administration, plus other areas of HCM. The provider functions as an extension of your existing HR department, managing day-to-day administrative duties and offering strategic guidance when needed. ### What are the advantages of HCM managed services? HCM managed service partners bring accountability and specialized knowledge that can help: - Make core HCM functions more efficient and cost-effective - Alleviate burdens on internal resources and save time - Address unexpected events and maximize new opportunities - Leverage talent offerings and analytics to stay competitive ### What is the difference between HCM managed services and outsourcing? HCM managed services is a type of outsourcing designed specifically for organizations with several hundred to tens of thousands of employees. Providers, like ADP, can easily accommodate the complex HCM needs unique to these types of businesses and react to changing, unpredictable circumstances by providing day-to-day administrative services, white-glove support at all levels and HCM expertise in a proactive partnership. Many are also capable of seamlessly integrating with ERP systems, allowing employers to maintain one global HR system of record. ### What are examples of HCM managed services? Managed service providers offer daily support and strategic planning across six key HCM functions: 1. Payroll and tax administration 2. Human resources 3. Compliance 4. Talent management 5. Benefits administration 6. Interface management ### Who is HCM managed services best for? HCM managed services is designed for midsized to large businesses that need help managing HR and payroll amidst any of the following events: - **Talent shortages** – A managed services partner helps ensure payroll is processed accurately and on time, regardless of changes or turnover within the organization. - **Mergers, acquisitions and divestitures** – When organizations realign their strategic plans to better compete or even survive, a managed services partner enables continuity and stability with the right mix of technology and service. - **Technology challenges** – Turning to a managed services partner that combines payroll, HR, benefits administration, talent management and compliance expertise with the most innovative, cloud-based technologies may help save time and money and improve efficiency. - **Rapid growth** – Organizations that are expanding can rely on a managed services partner to help them with compliance and essential people processes while they focus on their growth objectives. ### What parts of HCM can we outsource, and what can we keep in house? Managed services allow you to choose which HCM services you’d like to outsource. According to McKinsey & Company, larger organizations (those with 1,000+ employees) usually outsource transactional activities, such as payroll or benefits administration. They tend to keep strategic policymaking, leadership development and change management in house.1 ### Do you offer different service levels (reactive vs proactive)? Yes, ADP’s managed services can be tailored to different maturity levels and are designed to scale as organizations evolve. For example, if you already have an HR department, we can act as an extension of your team, providing targeted administrative support, expertise and best practices as needed. If you don’t have internal support, we can become your go-to resource for payroll, benefits administration, compliance, integrations and HR management. ### Can ADP’s HCM support integrations and interfaces with our ERP and other systems? Yes, ADP’s HCM solutions support ecosystem connectivity in the following ways: - Integrations with other enterprise systems - Integration between core HR functions, e.g., payroll, time and attendance, etc. - Centralized employee records management - Application programming interfaces (APIs) to develop custom integrations ## Resources and insights - [ ![Optimize with managed services](https://marketing-assets.adp.com/api/public/content/68da5aec828d4d6fb42ac727291c3ee0?v=c27e9bc4) Guidebook ### Optimize with managed services Download Now ](/resources/articles-and-insights/articles/h/hcm-managed-services-buyer-guide) - [ ![Moving from in-house payroll to a managed services partnership](/-/media/adp/resourcehub/rh2/images/insight/thumb/rh_msguide_thumbnail_600w_en.jpg?h=301&iar=0&w=600&rev=0e45eccc969849989506f472987fdb3d&hash=03D878A806F65D05E13869366D80D5D0) Guidebook ### Moving from in-house payroll to a managed services partnership Download Now ](/resources/articles-and-insights/articles/m/managed-services-partnership-guide) - [ ![Why outsource payroll, why now?](/-/media/adp/resourcehub/images/articles/why-outsource-payroll/outsourcingpayroll_resourcecard_586w_en.jpg?h=294&iar=0&w=586&rev=69d087b978b74c1e8d40c9bc3328acb5&hash=16156A6C0CDABB427CD69C670C429D4D) Guidebook ### Why outsource payroll, why now? Download Now ](/resources/articles-and-insights/articles/w/why-outsource-payroll) Get started Let's find the perfect solution for your business. By submitting this form, you acknowledge that you have read our [Privacy Statement for Business Contacts](/privacy) and agree to our [Terms of Use](/legal). 1 [Why outsource, why now?](/resources/articles-and-insights/articles/w/why-outsource-payroll)