--- title: "Responsible Artificial Intelligence (AI) | ADP" description: "Explore how ADP prioritizes Responsible AI in every decision to deliver not just better products, but better outcomes for people." --- # Responsible AI at ADP Responsible AI is the core of every decision we make, because trust is what lets you rely on it for the work that matters most. - Human oversight - Data quality - Governance - Culture of responsible AI - Privacy by design - Inclusion and training - Explainability and transparency Get Pricing ## Human-led AI, grounded in how work truly happens Our AI principles keep actions and outcomes fair, transparent and accountable at every step. Slide 1 of 7 - ### Human oversight Our AI solutions enhance, not replace, human expertise by empowering decision-makers with actionable workforce insights. - ### Governance We set a high standard for oversight with rigorous audits, risk assessments and proactive governance to ensure models adapt ethically and reliably to shifting data and conditions. - ### Privacy by design Our renowned privacy by design approach embeds advanced protections into our products, enabling global data while helping clients meet compliance obligations. - ### Explainability and transparency We design and refine AI solutions with clarity and purpose, delivering products that are accurate, explainable and aligned with client goals. - ### Data quality Data is the foundation of AI, so we carefully track and analyze all our sources to maintain precision and reliability in our outputs, even as data evolves. - ### Culture of responsible AI ADP’s AI & Data Ethics Committee, comprised of industry leaders and internal experts, continuously drives ethical, compliant solutions aligned with evolving global regulations and emerging laws. - ### Inclusion and training Fairness is central to our development process, starting with inclusive teams and supported by investments in workforce skills to bring a range of perspectives to AI innovation. Previous slideNext slide ## Our AI principles in action Learn how our principles are developed with and embedded into our AI-driven solutions. ## Case study: Candidate Relevancy **Candidate Relevancy** is an AI-enabled recruiting tool designed to help employers with the recruiting process. It works by assessing how closely the skills, education and experience listed on an applicant’s resume match those listed on the job description. Employers can review Candidate Relevancy’s assessment to help determine who to advance in the hiring process. - ### Development and design Candidate Relevancy compares an applicant’s skills, education and experience with the requirements of the job description. - ### Training Candidate Relevancy is not trained on protected demographic information—gender, age, race, ethnicity, address and so on—and is instead trained on data based on employee skills, education and experience. - ### User interface Candidate Relevancy doesn’t remove applicants from the employer’s view; it simply ranks them. Through this design, employers still have access to all candidates and can assess everyone before deciding which candidates to pursue. - ### Testing Candidate Relevancy is regularly monitored and tested. A 2024 evaluation conducted by an independent auditor concluded there was no statistical evidence of bias in the candidate recommendations provided by the tool. ## Learn from our experts - ![Workforce Newsroom Spotlight](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_navigatingai_400w_en.jpg?h=248&iar=0&w=400&rev=e47558fa883048ef9e45f02ce3293292&hash=6D6FA90FA85A4D1397C096F0C3DFC372) ### Navigating AI regulations at work **Helena Almeida, Vice President, Managing Counsel** Best practices for leaders navigating the fast-evolving landscape of AI regulations. Watch Now - ![Workforce Newsroom Special Report](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_futurework_400w_en.jpg?h=248&iar=0&w=400&rev=2c79956508de4692a8ccad9dc34c891f&hash=1E25B97BB4A9D26C537B58972A28F963) ### AI & the Future at Work: A Workforce Newsroom Special Report **Jason Albert, Global Chief Privacy Officer | Helena Almeida, Vice President, Managing Counsel | Amin Venjara, Chief Data Officer** ADP experts break down how AI and emerging tech trends are transforming work and what’s next for employers and employees. Watch Now - ![ADP Assist: visit adp.com/assist](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_techaction_400w_en.jpg?h=248&iar=0&w=400&rev=f5f997e92db54e8d9bcd9c85028404bb&hash=4E3C97BD8B46300A544DB3277FB572C3) ### Tech in Action: ADP Assist transforms HR data into insights **Naomi Lariviere, Chief Product Owner** Learn how ADP Assist provides valuable and contextual insights that touch every aspect of HR. Watch Now - ![Workforce Newsroom Special Report](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_aiatwork_400w_en.jpg?h=248&iar=0&w=400&rev=a7547725e4e94907b46f9ecba6bdd014&hash=7E90AC74A1DF77D64DBAD7A7A763963E) ### AI at Work: Staying ahead of emerging regulations **Helena Almeida, VP, Managing Counsel | Jason Albert, Global Chief Privacy Officer** Best practices for leaders navigating the fast-evolving landscape of AI regulations. Watch Now - ![Insights in Action: Decoding the Future of Work](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_potentialaiwork_400w_en.jpg?h=248&iar=0&w=400&rev=fbeb5fc56d3b4f6a9eb7dd9a610c522e&hash=03B9B78706DF0CA767BB4B19DC811E63) ### Insights in Action: The potential of AI at work **Sreeni Kutam, President, Global Product & Innovation | Virginia Magliulo, President, Employer Services International | Dr. Nela Richardson, Chief Economist** Insights from top leaders on how to navigate emerging AI technologies in the workplace.  Watch Now - ![Insights in Action: Vision for the future of work](/-/media/adp/refresh2025/images/what-we-offer/ai-overview/aioverview_ctablade_visionfuturework_400w_en.jpg?h=248&iar=0&w=400&rev=2ee33dd2fde74faa9815e1a2b23f3591&hash=8D0305E8CF5B30569095DEE70A91F6D2) ### Insights in Action: Vision for the future of work **Sreeni Kutam, President, Global Product & Innovation | Virginia Magliulo, President, Employer Services International | Dr. Nela Richardson, Chief Economist** A forward-looking discussion on how AI is shaping the future of work.  Watch Now ## Built ready for tomorrow with Responsible AI People-first ### Keep people at the center of your business - **Amplify your potential:** Get tools that complement, not replace, your decision-makers - **Champion inclusion:** Drive innovation with solutions shaped by diverse perspectives - **Invest in your people:** Support your employees with tools that help them focus on high-impact work Reliability and accuracy ### Make faster, more confident decisions - **Get reliable results:** Know you have dependable insights, thanks to robust monitoring - **Stay accurate and current:** Continuous review means your data reflects the latest trends - **Lead with responsibility:** Built-in safeguards help keep your business aligned with ethical standards Security and transparency ### Earn trust every step of the way - **Protect what matters most:** Get results to drive business without compromising sensitive data - **Unlock opportunities:** Plan for the future with transparent insights built on a reliable foundation - **Lead the way:** Help your business stay compliant while demonstrating your commitment to ethical solutions Article ## Creating the Case for Ethical Artificial Intelligence Solutions Delve into challenges, guiding questions, and insights from industry leaders to ensure AI-driven talent decisions align with ethical business practices and regulatory compliance. [Learn More](/spark/articles/2022/08/creating-the-case-for-ethical-artificial-intelligence-solutions) ## Resources to make the most of AI Slide 1 of 8 - [ ![Where are you in your AI adoption journey?](/-/media/adp/resourcehub/rh2/images/insight/thumb/aiadpotationjourney_thumbnail_586w_en-\(1\).jpg?h=294&iar=0&w=586&rev=443f339645fb4007814f5112f132eb22&hash=3616028D2B8A4F2519338CD3FC82DCD6) ### Where are you in your AI adoption journey? Learn More ](/resources/articles-and-insights/articles/a/ai-adoption-journey) - [ ![AI in HR: Five use cases you should know](/-/media/adp/resourcehub/rh2/images/insight/thumb/aiinhr_thumbnail_586w_en.jpg?h=294&iar=0&w=586&rev=031c724ac0fa4a81b236ab812d017bee&hash=51F20B6A2B7B00FD0269675AE73851E4) ### AI in HR: Five use cases you should know Learn More ](/resources/articles-and-insights/articles/a/ai-in-hr) - [ ![AI at work: Productivity and cost impacts, measured](/-/media/adp/resourcehub/rh2/images/insight/thumb/aiatwork_thumbnail_586w_en-\(1\).jpg?h=294&iar=0&w=586&rev=b254c93ea53c424d8f8828f71fcd8a3b&hash=FC51CC201CDA3D6B9196B0E797828393) ### AI at work: Productivity and cost impacts, measured Learn More ](/resources/articles-and-insights/articles/a/ai-productivity-and-cost-impacts) - [ ![Generative AI and the future of work](/-/media/adp/resourcehub/rh2/images/insight/thumb/generativeai-thumbnail.jpg?h=294&iar=0&w=586&rev=9be8029e656c40a489054e8d4640e768&hash=86CE8E5306D117F8ECB9B06D6CAFB57B) ### Generative AI and the future of work Learn More ](/resources/articles-and-insights/articles/g/generative-ai-future-of-work) - [ ![The Impact of Artificial Intelligence in Business](/-/media/adp/reskin2022/images/about-adp/ai-solutions/ai_res_impactofai_thumb_400_en.jpg?h=201&iar=0&w=400&rev=8ec6e723564b47e9bbafa467e77f4724&hash=BF3AAE1B5A794DD939DF9816A7E86478) ### The Impact of Artificial Intelligence in Business Learn More ](/spark/articles/2019/01/the-impact-of-artificial-intelligence-in-business) - [ ![Generative AI for HR: Keeping the Human in Human Resources](/-/media/adp/reskin2022/images/about-adp/ai-solutions/ai_res_generativeai_thumb_400_en.jpg?h=201&iar=0&w=400&rev=31b3ec6b7d5d427c9d5af1ebb7fbc000&hash=71080C54CCC11737EA5B866148F96F9B) ### Generative AI for HR: Keeping the Human in Human Resources Learn More ](/spark/articles/2023/07/generative-ai-for-hr-keeping-the-human-in-human-resources) - [ ![AI Is About To Supercharge the HR Department](/-/media/adp/reskin2022/images/about-adp/ai-solutions/ai_res_superai_thumb_400_en.jpg?h=201&iar=0&w=400&rev=7d5a6730f6f64b07997656655c90b7f4&hash=081E63E99D5AEC3FF86666A5AAFF3976) ### AI Is About To Supercharge the HR Department Learn More ](/spark/articles/2017/12/ai-is-about-to-supercharge-the-hr-department) - [ ![Generative AI at Work: Addressing Your Top Concerns](/-/media/adp/reskin2022/images/about-adp/ai-solutions/ai_res_aiatwork_thumb_400_en.jpg?h=201&iar=0&w=400&rev=2c88e2a1e7e44bed88430d15f1f886d2&hash=C8DFC0B6D8CA44275AE77E323D875EEA) ### Generative AI at Work: Addressing Your Top Concerns Learn More ](/spark/articles/2023/07/generative-ai-at-work-addressing-your-top-concerns) Previous slideNext slide Get Started Contact us today to learn about ADP's AI solutions. 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