Benefits Administration | Outsource Employee Benefits

ADP Research Institute®

Benefits Administration: Should You Outsource or Manage In-House?

Deciding whether to outsource employee benefits administration or use internal HR staff requires knowledge of the supplier market and an understanding of the advantages and disadvantages of each approach. In light of recent changes, including the Patient Protection and Affordable Care Act (PPACA or Health Care Reform), the ADP Research Institute, a specialized group within ADP, surveyed HR managers in midsized (50-999 employees) and large (1000+ employees) companies to learn what they’re thinking, doing, and planning when it comes to insourcing versus outsourcing. This paper presents the survey findings and provides insights to help you make the right decision about how to handle employee benefits administration.

*A complete list of sources and citations can be found in the full report.

About This Report: Report data and conclusions are based on a recent HR/Benefits Pulse Survey conducted by the ADP Research Institute, a specialized group within ADP that provides insights for leaders in both the private and public sectors around issues of human capital management, employment trends and workforce strategy.  See full report for details on research methodology.

Keywords: Benefits Administration, Compliance, Health Care Reform

Business Types: Research for Midsized Organizations, Research for Large Organizations

Roles: Research for Human Resources Professionals

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