If you're running a small business with under 50 employees, budgeting and controlling overhead costs is critical. When choosing everyday software for your business, you can save valuable time by comparing the pros and cons of Office 365 vs. G Suite from Google (formerly known as Google Apps for Work), the two most common platforms. Each software package contains similar tools, including spreadsheets, word processing and email. However, both options also offer their own unique features. Once you understand the capabilities, options and costs of Office 365 vs. G Suite, you'll be prepared to choose the best software to meet your company's needs.

Costs and Licensing Fees

As these software programs require you to pay by the user, each package will cost more as the size of your business increases.

Office 365 has three options:

  • The Business Essentials version costs $5 per user per month but only includes email, OneDrive cloud storage with 1 terabyte (TB) and Skype.
  • The Office 365 Business version costs $8.25 per user per month and includes Outlook, Word, Excel, PowerPoint, Publisher and OneDrive with 1 TB, plus the ability to install Office apps on tablets and phones.
  • The Business Premium suite is $12.50 per user per month, and this package includes everything in the regular Business version, plus email with a 50 GB mailbox, Skype and HD video conferencing.

Google offers two options for small businesses:

  • The Basic G Suite plan costs $5 per user per month and includes 30 GB of Google drive storage, as well as Google docs, Google sheets, Google slides and calendar.
  • The Business G Suite plan costs $10 per user per month and offers everything included in the basic version along with 1 TB of Google drive storage, customizable controls and the ability to archive company email and activities within the software.

Training and Support

Another thing to compare when choosing everyday software for your small business is training and support.

The technical support for Office 365 is easy-to-access, helpful and, best of all, available at no extra cost (the service is included in the price of the software). Through Microsoft's website, you can chat with an expert representative over instant messenger and ask any questions you might have, or you can call for help using one of several toll-free numbers. Microsoft also offers courses in which employees can learn to become a trainer/expert themselves, providing instant, in-house support for your business. These trainer courses cost between $50 and $100 per person and are offered at your local Microsoft store.

Similar to Microsoft, Google offers a variety of free technical support. They provide a toll-free number that's available 24/7 in addition to email support and an online FAQ help center. Unfortunately, hotline access and email support are only accessible to your business's G Suite administrator. Other employees must navigate the FAQs page or track down the administrator whenever an issue arises.

Which Is Best?

The costs, capabilities and support for Office 365 and Google's G Suite are very similar. Choosing the right software for your business really depends on your industry and the experience of your employees. After all, some workers may be more familiar with Office 365, and established businesses or industries may already have many years worth of Office documents that are formatted to fit their needs. These are the types of considerations you should keep in mind as you make your decision.

Tags: Technology operations