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CNH Industrial on Steering Adoption of a Global Talent Acquisition Strategy

Jana Buchholz, Head of Talent Acquisitions, North America, CNH Industrial

A global producer of industrial equipment and commercial vehicles with presence in 190 countries and 71,000 employees, CNH Industrial undertook a comprehensive change management approach when implementing its talent acquisition strategy. Senior leaders recognized the importance of gaining buy-in from stakeholders across the organization for the new Recruitment Process Outsourcing model, to be delivered in partnership with ADP. The approach included utilizing best practice tools to engage stakeholders, communicating early and often, and establishing change adoption and performance metrics to track success. By ensuring organizational alignment during the critical implementation phase, CNH Industrial was able to rapidly roll out the partnership and deliver early results through more clearly defined processes, both internally and externally, and an improved candidate experience overall.

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