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ADP Named a Leader in IDC’s 2014 HR BPO MarketScape Report


ADP® has once again been named a Leader in IDC’s HR BPO MarketScape report that assesses vendors’ Business Process Outsourcing (BPO) capabilities. The IDC HR BPO MarketScape report provides an assessment of how well HR BPO vendors are meeting client needs today, and how effectively they are expected to continue to meet those needs in the future.

“ADP’s position as a Leader in the MarketScape Vendor Assessment reflects its commitment to helping clients drive successful business transformations,” said Lisa Rowan, Research Vice President, HR, Talent, and Learning Strategies at IDC. “ADP offers its clients extensive global reach, continued innovation and sustained affordability – and it’s the largest provider of HR BPO services.”

In naming ADP as a Leader, IDC also cited a recent total-cost-of-ownership study for HR BPO conducted by Sourcing Analytics Inc. The study determined that outsourcing to ADP can reduce the overall costs of HR transactional processing, management, and time and attendance reporting by as much as 40 percent. The study also said that outsourcing to ADP in a BPO model can lower a client’s cost of payroll administration and successfully drive change throughout the organization.

The IDC HR BPO MarketScape evaluates providers of multi-process HR BPO solutions including payroll services, HR solutions,employee benefits administration, time and labor management, recruiting process outsourcing, learning and compensation management. The evaluation of vendors is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another, and highlights the factors expected to be the most influential for success in the market in both the short and long term.

“We believe IDC’s recognition reflects our commitment to delivering best-in-class HCM solutions through innovations in people, process and technology,” said Benjamin. “We’re proud of the work we’re doing to help clients around the world drive success throughout their organizations.”
- Mark Benjamin, President of ADP’s Global Enterprise Solutions

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ADP Named a Leader in IDC’s 2014 HR BPO MarketScape Report

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IDC’s 2014 HR BPO MarketScape Report

ADP Named a Leader in IDC’s 2014 HR BPO MarketScape Report Third Year in a Row

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