Reading Cooperative Bank: Streamlining Recruiting & Benefits Admin

Find out how ADP Workforce Now® helped Reading Cooperative Bank (RCB) to streamline their recruiting and benefits administration practices, allowing hiring managers to be more involved and employees to self-manage their benefit elections.

“Right now, if ADP says to me, ‘We are going to have this new product. We are going to do it,’ I totally trust that they're going to do it, and I trust it's going to be seamless. I'm looking forward to a whole lot of new products coming out of ADP that will make me look like a hero.”

Maxine Hart , Chief Human Resources Officer (CHRO) , Reading Cooperative Bank

  • Has been with RCB since 2014
  • Brought into newly created role to focus on creating and maintaining committed and motivated teams, monitoring and improving employee morale, and identifying high performers for personal development opportunities

Challenges RCB faced:

  • Recruitment and employee benefits management processes that overwhelmed HR
  • Talent acquisition for branches in diverse socio-economic communities
  • Staff scheduling based on actual transaction trends

How ADP helped

  • Recruitment module allows hiring managers to partner with HR in candidate hiring and selection process with quicker turnaround to bring in new talent
  • New employees can sign up for and manage their own benefits selection, without HR intervention
  • Data from Workforce Now supports strategic decision-making and monthly reporting

About Reading Cooperative Bank (RCB)
Headquarters: Reading, MA
Founded: 1886
Industry: Banking
Size: 92
ADP products: ADP Workforce Now® with Recruitment, Time & Attendance, and Benefits modules