ADP Workforce Now Comprehensive Services Surpasses 1,000 Clients

Business Process Outsourcing (BPO) Helps Reduce HR Challenges So Midsized Companies Can Focus on Finding and Retaining Top Talent

ROSELAND, N.J. – November 14, 2012 – Building on its momentum as a leading provider of human capital management (HCM) solutions, ADP® today announced that more than 1,000 midsized organizations have selected ADP Workforce Now® Comprehensive Services.  This outsourced HCM offer combines the proven ADP Workforce Now platform with ADP human resources specialists to help support the full scope of an employer’s workforce management needs – from recruiting and employee benefits administration to time and attendance, payroll and talent management.

Last month, ADP unveiled the next generation of its ADP Workforce Now platform for midsized businesses (50-999 employees).  The enhanced platform gives midsized employers more sophisticated tools to manage their workforce and run their business more efficiently. Key features include an all-in-one HCM platform, multi-lingual and multi-currency capabilities, a more intuitive user interface, and more robust recruiting and reporting tools.  The enhanced version of ADP Workforce Now, paired with ADP’s Comprehensive Services, delivers a flexible, integrated HCM offer to help midsized companies meet their human resources challenges so they can focus on finding, growing and retaining their best talent.

“Midsized businesses often have the same human resources challenges as large companies, but lack the resources to cost-effectively manage these tasks,” said Maryanne Moffo, Senior Vice President of Comprehensive Services for Major Account Services at ADP.  “ADP Workforce Now Comprehensive Services empowers our clients to focus on the strategic workforce management activities that drive businesses forward while ADP takes care of most core administrative tasks.  We’ve seen an increased demand for our outsourced offerings as midsized employers seek new ways to gain a competitive advantage in today’s challenging economy.”

One key area where ADP Workforce Now Comprehensive Services provides a measurable advantage for midsized companies is legislative and regulatory compliance.  A recent study from the ADP Research InstituteSM found that while 81% of midsized employers are confident they are compliant with payroll tax laws and regulations, 33% incurred fines, penalties or lawsuits related to non-compliance in the last year. As part of ADP Workforce Now Comprehensive Services, ADP payroll, benefits and human resources specialists provide expertise to help companies avoid these unwanted expenses.

“Initially, ADP Workforce Now Comprehensive Services helped me maintain a high level of service while reducing HR operational costs,” said Lou Cimini, Vice President of Human Resources for the Americas at Samsonite Corporation, the world’s largest travel luggage company.  “Four years later, as my company pursues rapid growth with two acquisitions in the last 90 days, ADP enables me to seamlessly integrate new employees into our workforce with minimal impact on HR costs.”

ADP Workforce Now Comprehensive Services are available as a complete human resources business outsourcing offer or as individual offerings for benefits, HR or payroll.

  • ADP Workforce Now Comprehensive Benefits empowers employees and managers with self-service access to benefits information and an Employee Service Center, while client practitioners get support for open enrollment and other administration tasks.  
  • ADP Workforce Now Comprehensive HR enables employers to make better HR-related decisions through robust compliance support and best practice information by providing a team of savvy ADP  specialists across the HR spectrum to support an employer’s evolving needs from recruitment to retirement.
  • ADP Workforce Now Comprehensive Payroll drives greater efficiencies by pairing a full-service payroll system and a dedicated payroll specialist with ADP’s Employee and Manager Service Center to manage payroll administration and employee inquiries.  

To learn more about ADP Workforce Now Comprehensive Services, please

About the ADP Research InstituteSM
The ADP Research Institute is a specialized group within ADP that provides insights to leaders in both the private and public sectors around issues of human capital management, employment trends and workforce strategy.  For more information about the ADP Research Institute, visit

About ADP
Automatic Data Processing, Inc. (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions.  Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll services, tax and benefits administration solutions from a single source.  ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes.  ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world.  For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at


Michael Schneider
(973) 404-4241

David Ratz
Weber Shandwick for ADP
(952) 346-6334