Large Business Market Analysis, Case Studies and White Papers
Please refer below to the Market Analysis, Case Studies or White Papers of your choice.
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Market Analysis
ADP was positioned in the Leaders quadrant in Gartner's Magic Quadrant for Magic Quadrant for Comprehensive HR BPO. Read the report to learn why ADP is positioned in the Leaders Quadrant based on completeness of vision and ability to execute. The complete report is available, compliments of ADP, at the link above.
ADP’s HR Business Process Outsourcing (HR BPO) solutions are focused on providing critical HR-related services to its clients and include:
• Single Country solutions for organizations whose employee populations are centered in particular geographic locations, such as ADP’s Comprehensive Outsourcing Services (COS) which offer a scalable best-practice-based HR solution for US organizations with more than 1,000 employees.
• Multi-Country solutions, such as ADP GlobalView ®, for multinational organizations looking to standardize and consolidate HR functions across geographic boundaries.
*The Magic Quadrant is copyrighted November 25, 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Acuity Brands Ensures Efficiencies with ADP COS
Acuity Brands, Inc. struggled to attract and retain the internal resources needed to maintain and support their existing systems. With two separate HR systems, it became evident that they needed to consolidate and eliminate system redundancy. In choosing a partner, Acuity was looking for support with the annual enrollment process, including the development and execution of creative plan options, a comprehensive call center and consistent streamlined efforts to support ERISA and HIPAA compliance.
Apple Vacations Controls Labor Costs With ADP Solutions That Never Take a Vacation
Apple Vacations needed to gain better control over labor costs, and wanted to deploy a time and labor management solution that seamlessly integrated with payroll. Apple Vacations needed to consolidate the time and payroll services provided by multiple vendors into a single-source solution. They needed to implement a time and labor management solution that offered multiple ways to accurately collect, record and calculate employee time. It was critical to Apple Vacations that the vendor they chose could manage the complexities of specific industry and multi-jurisdictional rules.
Blue Cross Blue Shield of Massachusetts builds Best-in-Class HR Solution through ADP Outsourcing Partnership
Blue Cross Blue Shield of Massachusetts had disparate systems for HR, payroll and benefit services. They endured cumbersome paper based time collection methods. Blue Cross Blue Shield of Massachusetts offered no online benefits enrollment or associate services. Management has no visibility into associate records and the existing HR services were viewed as a transaction based function.
CarMax Drives Toward Success with ADP’s Comprehensive Outsourcing Services (COS)
After CarMax separated from its parent company, it was faced with the ominous responsibility of building an entire payroll, HR, and employee benefits infrastructure. CarMax needed an integrated, flexible and robust HR solution offering that was also cost effective and scalable.
Credit Suisse First Boston (CSFB) Reduces Costs of Payroll, Banking and Tax Service with ADP’s Comprehensive Outsourcing Services (COS)
With the two organizations operating on different platforms, there was an imminent need to integrate. CSFB chose to go one step further by not only synchronizing the two payroll operations, but also reaping other benefits from its newly-formed economies of scale. CSFB has turned over virtually all payroll and tax functions to to use ADP’s Comprehensive Outsourcing Services for its hosted payroll, banking and tax solution.
Additional Case Studies
White Papers
Benefit Administration: The Impact of Outsourcing on the Total Cost of Ownership
This whitepaper enables executives to benchmark corporate functions such as cost, service, quality, and risk with similar companies using the Total Cost of Ownership (TCO) model of accounting. Understanding total cost of ownership, instead of isolated costs, provides the best measure for process improvement and benchmarking. Date: December, 2005 Author: Sourcing Analytics
Cost Reduction, Increased Efficiencies, and New Service Implementations Through HR Business Process Outsourcing
This whitepaper discusses HR business process outsourcing (BPO), which continues to grow in popularity as it increases adoption. High end and mid-market firms look to HR BPO as a strategy to reduce costs, redundancy and gain access to new technology. Date: March, 2007 Author: IDC
Introducing Change - How to Identify and Deal with Risk Before Implementation
The key objective in any program of benefits modifications, of course, is to minimize resistance and speed acceptance. This whitepaper reviews the optimal steps recommended to manage these changes and incorporate the total change management process within your organization. This whitepaper will help you build a strong business case on which to build your key messages, and facilitate natural and rapid acceptance. Date: 2004 Author: PricewaterhouseCoopers LLP
The Total Cost of Ownership: Warning Signs of Hidden In-House System Costs - and - The Total Cost of Ownership: Comparative Cost Benefits of ADP Outsourcing vs. In-House Payroll and HRIS
The results of PricewaterhouseCoopers (PwC) 2003 study of the total cost of ownership associated with administering payroll and all systems costs for HRIS, indicate expenses may be much larger than many executives recognize. This whitepaper aids executives in gaining a solid understanding of the total costs related to payroll and HRIS, which may be the first step toward a major cost-cutting initiative in any organization. In 2004, Automatic Data Processing, Inc. (ADP) commissioned PwC to conduct a follow up study in order to determine whether companies outsourcing payroll and HRIS to ADP have a comparatively lower TCO than those companies performing these functions internally. The findings of the 2004 survey of ADP outsourced clients demonstrates a compelling argument that outsourcing payroll and HRIS can result in a significantly lower Total Cost of Ownership for those companies that have outsourced to ADP. Date: September 2003 and June 2004 Author: PricewaterhouseCoopers
Assessing the Unique Challenges for Payroll, Human Resource Information Systems and Benefit Administration Under the Microscope of Sarbanes-Oxley Scrutiny
The Sarbanes-Oxley Act (SOX) of 2002 is one of the most far-reaching laws to affect the landscape of Corporate America since the securities reform laws of the New Deal. This whitepaper addresses the burden of SOX compliance for all publicly registered companies that come within the orbit of oversight of the Securities and Exchange Commission (SEC). Date: May 2004 Author: ADP
Legal Risks of Applicant Selection and Assessment
The whitepaper discusses the legal risks of applicant selection and assessment. While it’s important for companies to be aware of the potential for legal jeopardy in pre-employment assessment tests since they can expose businesses to regulatory sanctions and costly penalties for discriminatory hiring practices, the risk does not outweigh the advantages of using pre-employment assessment tests to find the best candidates. If companies use the right tests and apply them properly, they can avoid negative consequences. Date: May 2004 Author: ADP Benefit Services
The Hidden Value in Benefit Communications: Important Points to Communicate with Employees
This whitepaper explores the effectiveness of typical communication vehicles used for benefit programs. It addresses how to multiply hidden value by using each vehicle when and where it will be most effective to advance corporate objectives. Date: March, 2004 Author: ADP Benefit Services
Building Momentum for Online Self Service Employee Benefits - 10 Ways to Assure Success of your Self Service Deployment
Successful rollout of Online Self Service for Employee Benefits takes more than simply activating Web-based applications, sending emails to employees and issuing management directives. This whitepaper provides executives with the essentials needed to gain enthusiastic support and utilization of an interactive self service solution. Date: September 2003 Author: ADP Benefit Services