Comply
Now you can relax with HR guidance and information right at your fingertips.
KnowledgeLink HR Help Desk
If you don’t have the answers to HR questions, don’t worry…we do
Does finding guidance to make the right HR decisions seem like a never ending frustration? Do you wish you had an HR consultant you could trust to provide the instant advice you need, saving you the time and aggravation of tracking down the information yourself?
ADP’s KnowledgeLink HR Help Desk doesn’t just provide accurate, timely answers to your HR questions. We also provide you and your organization with protection by helping you comply with current employment regulations. And, we help give you the confidence to make justifiable decisions based on facts and best practices.
Our senior HR consultants are backed with years of experience as well as proprietary process documents. As a subscriber to the HR Help Desk service, you can receive live assistance from our professionals in the following ways:
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HR consulting via phone – An expert will answer your call within 90 seconds when made between 7:00 a.m. - 6:00 p.m. Mountain Standard Time (MST), Monday-Friday.
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HR consulting via email/Internet – Standard response time for all electronic communications is usually less than a half hour.
Why ADP
The KnowledgeLink HR Help Desk provides on-demand HR consulting for professionals who need immediate assistance with developing policies, conducting reviews, staying up on the latest federal and state employment laws and handling any other HR task that may come their way.
Online HR Library
Easily find essential HR information for staying compliant and on track
The amount of time HR professionals like you spend tracking down essential employment documents, current forms and best practice guidance can add up quickly. But now there’s a convenient, timesaving alternative to spinning your wheels in what can often be a fruitless search.
ADP’s Online HR Library delivers reliable, up-to-date information and materials to help keep your HR and employment processes fully compliant. And, it gathers all this data in one place so you can easily browse for the information you need.
The types of information you will find as a subscriber to our Online HR Library include:
Why ADP
Rely on ADP’s senior HR professionals to prepare the human resource articles and documentation you need to do your job better and more efficiently. And find all this information in one place – our Online HR Library.
Adverse Action
Reduce your adverse action liability and workload
When you decide not to hire candidates based in whole or in part on background screening results, the Fair Credit Reporting Act (FCRA) requires you to notify candidates to give them a chance to correct any inaccuracies. As you may know, this process can be difficult and time consuming, and, if not conducted properly, could also leave your organization open to litigation.
Let ADP’s Adverse Action take the hassle and worry out of this process by turning over all adverse action correspondence responsibilities to our compliance specialists. They are diligent in adhering to all FCRA regulations and timelines for candidate correspondence and will keep you informed along the way.
In addition, our specialists are trained to handle all candidate questions and disputes so you can focus on other pressing HR and hiring issues.
Why ADP
Let ADP’s Adverse Action specialists relieve you of corresponding with candidates you decide against hiring based on background check results and help your organization stay compliant with FCRA regulations.
Interested in learning more? Contact us or call 1.800.CALL.ADP, ext. 411 (1.800.225.5237, ext. 411).