Screenshot of the Total Absence Management product’s Employee leave request screen, displaying the employee name, dates, leave reasons, types and approval status.

Total Absence Management

Leave administration requires compliance expertise, accurate eligibility tracking and full HCM coordination. ADP Total Absence Management helps reduce administrative burden while supporting compliance and a consistent employee experience.

A smarter, more supportive way to manage employee leave

ADP Total Absence Management combines technology and service to help organizations manage the entire leave lifecycle with greater accuracy and confidence.

  • Reduce compliance risk across complex leave regulations
  • Improve consistency in leave decision and documentation
  • Support employees during important life events
  • Gain visibility into leave activity and workforce impact
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A complete outsourced leave solution backed by ADP expertise

With ADP Total Absence Management, organizations gain the tools and support needed to manage leave accurately, consistently and with confidence.

  • Compliance confidence supported by decades of ADP leave expertise
  • Hundreds of thousands of leave claims processed annually across FMLA, state specific, company policies, disability*, workers compensation*, and more
  • Real time leave validation for accurate decisions
  • Automated communications that give employees and managers timely next steps
  • Integrated technology with most ADP Solutions for fewer manual steps and greater accuracy
  • Consistent experiences for employees, managers, and HR teams

Manage every stage of employee leave

Every step is handled with clear processes and intelligent workflows.

Leave requests

Employees can submit leave requests through mobile, web, or live support, receiving instant updates.

Documentation & Classification

Accurate, secure record keeping with streamlined approvals and policy aligned decisions.

Vendor coordination

Seamless collaboration with disability and workers’ compensation* providers for a unified experience.

Return to work

Guided transitions back to work with clear communication and real-time status updates.

Reporting

24/7 reporting to view compliance and workforce impact while maintaining a secure audit trail of leave documentation and case history.

Integration and Updates

Reduced manual work and provided timely information for HR practitioners and leaders.

All-in-one payroll — and so much more

Program Guidance

Expertise that helps simplify complex leave situations

ADP specialists provide ongoing guidance throughout the leave process, helping organizations navigate policies, documentation requirements and changing regulations.

  • Support responding to leave-related questions
  • Guidance through documentation and policy requirements
  • Assistance managing complex leave scenarios
Client quote: “The ADP leads on our account understand our needs, stay ahead of upcoming changes, and help us think strategically about what is next.” From a Director of Human Resources

Operational Coordination

A more connected approach to managing leave programs

ADP helps coordinate the moving parts involved in leave administration so organizations can maintain consistent processes and reduce administrative effort.

  • Coordination with external providers when needed
  • Issue research and resolution support
  • Alignment across policies, documentation and communications

Strategic Support

Insight that helps strengthen your leave strategy

ADP helps coordinate the moving parts involved in leave administration so organizations can maintain consistent processes and reduce administrative effort.

  • Insight into organizational leave policies
  • Guidance as workforce needs evolve
  • Support adapting to regulatory updates

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Help employees navigate leave with MyLife Advisors

MyLife Advisors give employees a compassionate, knowledgeable resource when they need help navigating a leave event.

  • National coverage with scalable support
  • Multilingual assistance with access to over 200+ languages
  • Dedicated support line for leave-related questions
  • Knowledge tools designed for fast resolution
  • Data insights and reporting
  • Business continuity planning support
  • 24/7 mobile access to leave information
97.6% Caller Satisfaction Rating

How ADP works with others like you

“Our employees know exactly who to call and always receive clear guidance. The support ADP provides during a leave makes a real difference.”

Vice President, Pay and Benefits Management

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See how Total Absence Management can simplify leave for your organization.

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