Flex Direct: Login & Support
ADP Flex Direct provides an easy way to manage your spending accounts and commuter benefits.
Employee LoginAdministrator Login
Register as New User • Forgot User ID • Forgot Password
Help & Support
In some cases, you may be required to use a temporary registration code to register. If that is the case, contact the Participant Solution Center at 800-654-6695 and use the automated system to receive a temporary code. Once you have the code, go to https://flexdirect.adp.com and click Received Registration Code to begin the registration process.
If you do not need to use a temporary registration code, simply click Register Here and follow the instructions to complete the registration process.
Contact the ADP Client Solution Center at firstname.lastname@example.org or 678-893-5454.
Problems Logging In
If you receive an Invalid User Name or Invalid Password error, try using the Forgot User Name process to confirm that you are using the correct user name. If you are using the correct user name, try the Forgot Password process to reset your password. If you are still unable to log in, contact the Participant Solution Center at 800-654-6695.
If you forgot your password, click Forgot Password. On the Forgot Password page, enter your User Name and click Submit to retrieve your password. Please note that you will need to create a new password.
Forgot User ID
Participant: If you forgot your user name, click Forgot User Name. On the Participant - Forgot User Name page, enter you name, date of birth, and zip code, and then click Submit to retrieve your user name. Employer: Contact the ADP Client Solution Center at email@example.com or 678-893-5454.
What To Do if You Are Locked Out
If you are locked out, please wait for your account to be reset. If you cannot wait, please contact the Participant Solution Center at 800-654-6695.
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Participants: Please contact the Participant Solution Center at 800-654-6695. Employers: Please contact the ADP Client Solution Center at firstname.lastname@example.org or 678-893-5454.
Additional Support Information (Important to Login Process)
Please visit https://www.adpcobrafsa.com/wcms15/login-assistance for additional assistance.