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ADP SmartCompliance: Login & Support

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ADP SmartCompliance is a cloud-based platform of outsourced services that works with leading payroll, HR and financial systems to help you maintain compliance with key tax, employment and payroll-related laws, mitigate risk, improve efficiencies and drive growth.

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Help & Support

Getting Started

Activation
You will receive an email with your User ID. Use this ID to register and create your profile.

Employee Registration
On the login page, enter the User ID your received in the email and click Submit.

Administrator Registration
On the login page, enter the User ID your received in the email and click Submit.

Login

Problems Logging In
If you are having trouble logging in, try the following:

  1. Check the spelling and spacing of your password. (Passwords are case sensitive.);
  2. Close all active Internet browsers and try logging on again;
  3. Clear your browser history/cache and try again. During your next log on attempt, you will be required to identify yourself, i.e., you will be required to receive an activation code, enter the activation code, and answer your security questions.

Note: After three unsuccessful attempts, your account will be locked. Contact your company administrator to reissue access

Forgot Password
On the login page, type your User ID and click Submit. On the password page, click Forgot your Password?

Forgot User ID
Select Forgot Your User ID? and follow the instructions to answer a series of security questions. Then, your user ID will be displayed and you can log in to the application.

What To Do if You Are Locked Out
If you exceed the number of login attempts, please contact your company administrator for assistance.

Technical Requirements

Browser requirements
Microsoft Internet Explorer: 7 and 8 (Windows XP), 8 and 9 (Windows 7); Mozilla Firefox: 3.6, 15, 17, and 18 (Windows XP and 7), 3.6, 15, and 17 (Mac Snow Leopard and Lion); Apple Safari: 6.0 (Mac Snow Leopard and Lion); Google Chrome: 24 (Windows XP and 7, Mac Snow Leopard).

Cookies
Accept Cookies

Security Settings
None required.

Popup Blockers
Off

Additional Support

Contact Information
Contact your company administrator for further assistance.

Additional Support Information (Important to Login Process)

Need Help?

Employees:
If your employer uses ADP but you’re not sure which product to log into, please talk to your HR department.

Still need help?
Visit our Support for Employees of ADP Clients page 

Support for Administrators:
Visit our Support for Client Administrators page.

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